Customer Success Executive

Hiring for Fastcollab

0 - 1 Years

Job Description

We are looking for enthusiastic and dynamic professionals who can
● Work with the corporates and provide assistance to their travel agencies the
TrackMyTkt process
● Constantly interact with the corporates & agencies for feedback, operational
assistance and also provide inputs for enhancing product features
● Ensure all savings are captured by coordinating with the respective account SPOC
● Constantly monitor the price drop alerts
● Share weekly, monthly savings reports with  corporates
Requirements :
Excellent communication skills, interpersonal skills, and writing skills 
● Passionate about customer service 
● Strong project management skills, an ability to multitask and teamwork
● Account management
● Travel knowledge will be added advantage.

Office Timings / Shifts
You are required to attend work in either of the 2 shifts. Possible timings for the shifts
are either 10 am to 6 pm or 10 pm to 6 am. Your shift timing (day or night) will be
rotated with other team members.


Desired Candidate Profile

Please refer to the Job description above

Company Profile


About TrackMyTkt

TrackMyTkt is airfare tracking software. We take already booked flight tickets from corporates
and track prices from the time of booking till the time of departure. Whenever, there is a
significant price drop we notify corporates and their travel agency, so that they can cancel the
old ticket and rebook the new ticket at a lower price.
View Contact Details+

Recruiter Name:Alekhya.A

Contact Company:INCEPTICA


Not Disclosed by Recruiter



Employment Type

Full Time, Permanent

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